<span style="font-family: Times New Roman;" size="3;"></span><p style="margin: 0cm 0cm 0pt; text-align: justify;"><span style="font-family: TrueRotisSemiSansExtraBoldTwo; mso-ansi-language: EU; mso-bidi-font-size: 12.0pt; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US;" lang="EU">Bilbo, 2016ko abenduak 30</span></p><ul style="list-style-type: disc; direction: ltr;"><li style="color: #000000; font-style: normal; font-weight: normal;"><p style="text-align: justify; color: #000000; font-family: "Times","serif"; font-size: 12pt; font-style: normal; font-weight: normal; margin-top: 0cm; margin-bottom: 0pt;"><span style="font-family: TrueRotisSemiSansLightTwo; mso-bidi-font-size: 12.0pt; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US;" lang="ES-TRAD"> </span></p><p style="text-align: justify; color: #000000; font-family: "Times","serif"; font-size: 12pt; font-style: normal; font-weight: normal; margin-top: 0cm; margin-bottom: 0pt;"><span style="font-family: TrueRotisSemiSansLightTwo; mso-ansi-language: EU; mso-bidi-font-size: 12.0pt; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US;" lang="EU">Aurten </span><span style="font-family: TrueRotisSemiSansLightTwo; mso-bidi-font-size: 12.0pt; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US;" lang="ES-TRAD">ere </span><span style="font-family: TrueRotisSemiSansLightTwo; mso-ansi-language: EU; mso-bidi-font-size: 12.0pt; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US;" lang="EU">MetroBilbaok asetasun-inkesta orokorra egin die bezeroei. Urtero jasotzen dirametropoliko trenaren bezero diren 2.300 pertsona baino gehiagoren iritziak,ekarpen horiek funtsezkoak izaten baitira zerbitzua egunez egun hobetuz joateko.</span></p><p style="text-align: justify; color: #000000; font-family: "Times","serif"; font-size: 12pt; font-style: normal; font-weight: normal; margin-top: 0cm; margin-bottom: 0pt;"><span style="font-family: TrueRotisSemiSansLightTwo; mso-ansi-language: EU; mso-bidi-font-size: 12.0pt; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US;" lang="EU"> </span></p><p style="text-align: justify; color: #000000; font-family: "Times","serif"; font-size: 12pt; font-style: normal; font-weight: normal; margin-top: 0cm; margin-bottom: 0pt;"><span style="font-family: TrueRotisSemiSansLightTwo; mso-ansi-language: EU; mso-bidi-font-size: 12.0pt; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US;" lang="EU">Oraingoan ondoen iritzi zaienalderdiak geltokien garbitasuna (8,74) eta trenen garbitasuna (8,63) izan dira,azkeneko 5 urteotako punturik altuenetara helduz. Turistak eta lan arrazoiekekartzen dituzten pertsonak ere onerako harrituta uzten ditu instalazioengarbitasunak.</span></p><p style="text-align: justify; color: #000000; font-family: "Times","serif"; font-size: 12pt; font-style: normal; font-weight: normal; margin-top: 0cm; margin-bottom: 0pt;"><span style="font-family: TrueRotisSemiSansLightTwo; mso-ansi-language: EU; mso-bidi-font-size: 12.0pt; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US;" lang="EU"> </span></p><p style="text-align: justify; color: #000000; font-family: "Times","serif"; font-size: 12pt; font-style: normal; font-weight: normal; margin-top: 0cm; margin-bottom: 0pt;"><span style="font-family: TrueRotisSemiSansLightTwo; mso-ansi-language: EU; mso-bidi-font-size: 12.0pt; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US;" lang="EU">Bidaiaren lastertasuna (8,29),zerbitzuaren puntualtasuna (8,14) eta Barik euskarriaren erosotasuna (8,2) ereoso ondo ikusten dituzten bezeroek.</span></p><p style="text-align: justify; color: #000000; font-family: "Times","serif"; font-size: 12pt; font-style: normal; font-weight: normal; margin-top: 0cm; margin-bottom: 0pt;"><span style="font-family: TrueRotisSemiSansLightTwo; mso-ansi-language: EU; mso-bidi-font-size: 12.0pt; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US;" lang="EU"> </span></p><p style="text-align: justify; color: #000000; font-family: "Times","serif"; font-size: 12pt; font-style: normal; font-weight: normal; margin-top: 0cm; margin-bottom: 0pt;"><span style="font-family: TrueRotisSemiSansLightTwo; mso-ansi-language: EU; mso-bidi-font-size: 12.0pt; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US;" lang="EU">2015eko inkestaren aldeanhobekuntzarik nabariena izan duten ezaugarriak eskailera mekanikoak (7,88),Barik euskarria (8,2) eta igogailuak (7,61) izan dira.</span></p><p style="text-align: justify; color: #000000; font-family: "Times","serif"; font-size: 12pt; font-style: normal; font-weight: normal; margin-top: 0cm; margin-bottom: 0pt;"><span style="font-family: TrueRotisSemiSansLightTwo; mso-ansi-language: EU; mso-bidi-font-size: 12.0pt; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US;" lang="EU"> </span></p><p style="text-align: justify; color: #000000; font-family: "Times","serif"; font-size: 12pt; font-style: normal; font-weight: normal; margin-top: 0cm; margin-bottom: 0pt;"><strong style="mso-bidi-font-weight: normal;"><span style="font-family: TrueRotisSemiSansLightTwo; mso-ansi-language: EU; mso-bidi-font-size: 12.0pt; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US;" lang="EU">Adinez,55 urtetik gorakoek dute iritzirik onena, </span></strong><span style="font-family: TrueRotisSemiSansLightTwo; mso-ansi-language: EU; mso-bidi-font-size: 12.0pt; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US;" lang="EU">8,37koasetasunez, eta ondoren 25 urtetik beherakoek 8,14z. </span></p><p style="text-align: justify; color: #000000; font-family: "Times","serif"; font-size: 12pt; font-style: normal; font-weight: normal; margin-top: 0cm; margin-bottom: 0pt;"><strong style="mso-bidi-font-weight: normal;"><span style="font-family: TrueRotisSemiSansLightTwo; mso-ansi-language: EU; mso-bidi-font-size: 12.0pt; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US;" lang="EU"> </span></strong></p><p style="text-align: justify; color: #000000; font-family: "Times","serif"; font-size: 12pt; font-style: normal; font-weight: normal; margin-top: 0cm; margin-bottom: 0pt;"><strong style="mso-bidi-font-weight: normal;"><span style="font-family: TrueRotisSemiSansLightTwo; mso-ansi-language: EU; mso-bidi-font-size: 12.0pt; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US;" lang="EU">Lineaka,</span></strong><span style="font-family: TrueRotisSemiSansLightTwo; mso-ansi-language: EU; mso-bidi-font-size: 12.0pt; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US;" lang="EU">1.Lineako bezeroak daude aseen (8,19), eta ondoren enborrekoak (8,11). </span></p><p style="text-align: justify; color: #000000; font-family: "Times","serif"; font-size: 12pt; font-style: normal; font-weight: normal; margin-top: 0cm; margin-bottom: 0pt;"><span style="font-family: TrueRotisSemiSansLightTwo; mso-ansi-language: EU; mso-bidi-font-size: 12.0pt; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US;" lang="EU"> </span></p><p style="text-align: justify; color: #000000; font-family: "Times","serif"; font-size: 12pt; font-style: normal; font-weight: normal; margin-top: 0cm; margin-bottom: 0pt;"><span style="font-family: TrueRotisSemiSansLightTwo; mso-ansi-language: EU; mso-bidi-font-size: 12.0pt; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US;" lang="EU">San Mames geltokiari buruzkoiritzia hobetu da, 10etik 8,46ra helduz. Puntuazio hori oso lotuta dago osoondo hartzen diren zerbitzu bereziei emandakoarekin. </span></p><p style="text-align: justify; color: #000000; font-family: "Times","serif"; font-size: 12pt; font-style: normal; font-weight: normal; margin-top: 0cm; margin-bottom: 0pt;"><span style="font-family: TrueRotisSemiSansLightTwo; mso-ansi-language: ES; mso-bidi-font-size: 12.0pt; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US;"> </span></p><p style="text-align: justify; color: #000000; font-family: "Times","serif"; font-size: 12pt; font-style: normal; font-weight: normal; margin-top: 0cm; margin-bottom: 0pt;"><span style="font-family: TrueRotisSemiSansTwoBold; mso-ansi-language: EU; mso-bidi-font-size: 12.0pt; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US;" lang="EU">Ordu-tarteka</span><span style="font-family: TrueRotisSemiSansLightTwo; mso-ansi-language: EU; mso-bidi-font-size: 12.0pt; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US;" lang="EU">ez da alderik sumatzen, puntuazioak 15:30 - 20:00 artean ibiltzen direnen 8,11eta goizeko ordu gorian (7:00 - 9:30) ibiltzen direnen 8,02 artean mugitzen da.</span></p><p style="text-align: justify; color: #000000; font-family: "Times","serif"; font-size: 12pt; font-style: normal; font-weight: normal; margin-top: 0cm; margin-bottom: 0pt;"><span style="font-family: TrueRotisSemiSansLightTwo; mso-ansi-language: EU; mso-bidi-font-size: 12.0pt; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US;" lang="EU">“Ondo ase” dauden bezeroakgehitu dira, galdetutakoen % 73 izateraino, 2015ean % 71 izan ostean. </span></p><p style="text-align: justify; color: #000000; font-family: "Times","serif"; font-size: 12pt; font-style: normal; font-weight: normal; margin-top: 0cm; margin-bottom: 0pt;"><span style="font-family: TrueRotisSemiSansLightTwo; mso-ansi-language: EU; mso-bidi-font-size: 12.0pt; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US;" lang="EU"> </span></p><p style="text-align: justify; color: #000000; font-family: "Times","serif"; font-size: 12pt; font-style: normal; font-weight: normal; margin-top: 0cm; margin-bottom: 0pt;"><span style="font-family: TrueRotisSemiSansLightTwo; mso-ansi-language: EU; mso-bidi-font-size: 12.0pt; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US;" lang="EU">Bereziki atsegin dugu % 95ekgomendatzen duela metroa joan-etorrietarako , eta % 91 “</span><span style="font-family: TrueRotisSemiSansTwoBold; mso-ansi-language: EU; mso-bidi-font-size: 12.0pt; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US;" lang="EU">osoharro</span><span style="font-family: TrueRotisSemiSansLightTwo; mso-ansi-language: EU; mso-bidi-font-size: 12.0pt; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US;" lang="EU">”dagoela erabiltzeaz.</span></p><p style="text-align: justify; color: #000000; font-family: "Times","serif"; font-size: 12pt; font-style: normal; font-weight: normal; margin-top: 0cm; margin-bottom: 0pt;"><span style="font-family: TrueRotisSemiSansLightTwo; mso-ansi-language: EU; mso-bidi-font-size: 12.0pt; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US;" lang="EU"> </span></p><p style="text-align: justify; color: #000000; font-family: "Times","serif"; font-size: 12pt; font-style: normal; font-weight: normal; margin-top: 0cm; margin-bottom: 0pt;"><span style="font-family: TrueRotisSemiSansLightTwo; mso-ansi-language: EU; mso-bidi-font-size: 12.0pt; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US;" lang="EU">Konfiantza eskertzen diegubezero guztiei eta bereziki inkestan parte hartzen dutenei, eskaintzen digutendenborarengatik. </span></p><p style="text-align: justify; color: #000000; font-family: "Times","serif"; font-size: 12pt; font-style: normal; font-weight: normal; margin-top: 0cm; margin-bottom: 0pt;"><span style="font-family: TrueRotisSemiSansLightTwo; mso-ansi-language: EU; mso-bidi-font-size: 12.0pt; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US;" lang="EU"> </span></p><p style="text-align: justify; color: #000000; font-family: "Times","serif"; font-size: 12pt; font-style: normal; font-weight: normal; margin-top: 0cm; margin-bottom: 0pt;"><span style="font-family: TrueRotisSemiSansLightTwo; mso-ansi-language: EU; mso-bidi-font-size: 12.0pt; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US;" lang="EU">Zorionak eta urte berri on!</span></p></li></ul><span style="font-family: Times New Roman;" size="3;"></span>
•2.300 pertsona baino gehiagori egindako inkestak hiriarteko trenaren ezaugarriak balioestean batez beste 8,06ko nota eman dio.
• Trenen eta geltokien garbitasuna dira ondoen iritzi zaien alderdiak.
• Galdetutako pertsonen % 91 “oso harro” sentitzen da metroa erabiltzeaz.